Terms and Conditions

Processing of orders takes roughly 5 - 16 days (depending on type of order).

Orders are paid upfront.  We cannot deliver or process your order without payment received.

If you are making a cash deposit, we will add a cash deposit fee of R10-00 for orders of up to R250-00 and R20-00 for orders of more than R250-00.

We do not add a cash deposit fee for EFT payments.

Please also read our delivery page for more information regarding delivery.

RETURNS

We will gladly replace a faulty or incorrectly engraved item, free of charge.

However, we cannot be held responsible for any mistakes if the engraving was done exactly as stipulated on the invoice.  When you receive your invoice, please make sure all the details are corrrect and contact us immediately if anything should be rectified.